Issues and challenges harold andrew patrick 1 and vincent raj kumar2 abstract diversity management is a process intended to create and maintain a positive work environment where the similarities and differences of individuals are valued. Why workplace diversity is so important, and why its so. Enhancing diversity in the workplace keele westcott and dave cruz facts, strategies, and resources department of workforce development division of vocational rehabilitation wednesday, september, 2017 rothschild, wisconsin north central wisconsin workforce solutions summit. These problems lead to various effects of lack of diversity that impact a company internally and externally. Diversity is a commitment to recognizing and appreciating the variety of characteristics that make individuals unique in an atmosphere that promotes and celebrates individual and collective achievement. The variety of experiences and perspective which arise from differences in race, culture, religion. Workplace diversity introduction abraham lincoln said, united we stand, divided we fall. Survey results that organisations are slowly awakening to the positive benefits available through a diverse workforce. One of the common strategies for achieving greater gender and racial diversity in the workplace is to promote more women and people of color to leadership roles.
An introduction to culture and diversity in the workplace 2. Workplace diversity is a term which describes the inclusion of people in the workplace regardless of their cultural differences such as gender, race and sexuality. Worldcat is the worlds largest library catalog, helping you find library materials online. Policy statement on diversity, inclusion, and respect. But before planning a strategy for a diversified culture based on thought processes, determine how much level of the same is apt for your company. This will have an effect on innovation at the organization level. How to lead the push for diversity in the workplace forbes. Adopting the strategy of hiring individuals based on thought diversity at workplace can be a good move. Explore the required tools for managing workplace diversity. The entrepreneur perceives an opportunity and often exhibits biases in taking the decision to exploit the opportunity. Furthermore, work confers to its members the status of being active participants in the affairs of society, and indeed the social face.
Pdf workplace diversity wpd is a holistic concept that denotes the differences that exist between people working within an organisation. This has implications for employee wellness because conflict may arise in the. To adapt more inclusive environment for any outside member, often these individuals are mentored and coached to adopt the necessary traits for inclusion according to the journal article cultural diversity in the workplace. Learn diversity and inclusion in the workplace from essec business school. Process and product innovation results from having employees. It can refer to gender diversity or racial and ethnic diversity as well as diversity based on sexual orientation, age and ability. She is a wellknown consultant and speaker in the field of global diversity and related topics. Terry mills, assistant provost for diversity and inclusion john carroll university. Diversity in the workforce journal of education and human. As communities continue to grow, its important to harness the talent of all americans. Cultural diversity acknowledges the existence of broad cultural groups within indian culture.
Challenge for business survival managing workforce diversity. Diversity management in the workplace article pdf available in acta universitatis agriculturae et silviculturae mendelianae brunensis 643. It describes the complex physical, sociological or. The worlds increasing development requires more interaction between people from different backgrounds. The workplace is a locus of human interaction that touches on all spheres of society, including the way we organize our family life and run our communities.
Adopt thought diversity at workplace for more creative. Study the views of various companies regarding the choice and implementation of workplace diversity. Maximizing and capitalizing on workplace diversity has become an important issue for management today. It is an understanding that individuals are unique and different. Companies that exhibit gender and ethnic diversity are, respectively, 15 percent and 35 percent more likely to outperform those that dont, according to a global management consulting firm. Global lts article on diversity in the workplace specifically focuses on the advantages of cultural diversity that companies realize when they hire employees from a variety of backgrounds, races, ages, religions, and genders. In this blog post, you will learn about the top 10 benefits of diversity in the workplace. There are many positive aspects to diversity in the workplace, such as exchange. View workplace diversity research papers on academia. The importance of diversity in the workplace there are clear signs in the latest leadership, employment and direction l.
In the article, deering explains that there is much more to diversity than age, gender, race, and cultural background. We had 122 respondents to this survey, representing 11 different industries. It is about encouraging variety of thought, embracing new ideas and creating a culture that fosters. The purpose of a reasonable accommodation at work is not to unduly burden an employer, nor is it to grant one employee an unfair benefit or advantage over.
Workplace diversity despite having numerous benefits does have its flaws. That sounds simple, but diversity encompasses race, gender, ethnic. No one thing or person is the same and is made up of different cultures and backgrounds. Kelli green, mayra lopez, allen wysocki, karl kepner, derek farnsworth.
Diversity in the workplace is more essential now than its ever been. Business advantages of diversity in the workplace the united states office of employment predicts that 29 percent of the u. Diversity the concept of diversity is based on individual acceptance and respect. Pdf diversity is a phenomenon which is increasingly manifesting itself in the globalized society. The importance of diversity in the workplace youtube. Examples of diversity issues in the workplace bizfluent. Pdf diversity management in the workplace researchgate. The policy should begin with a framing statement on diversity that states the organisations. Diversity in the workplace is necessary to create a competitive economy in a globalized world. Diversity is about including different ideas, backgrounds and opinions in the mix when making key decisions, developing and generating new ideas and solutions to our internal challenges, and also to our clients toughest challenges externally. And simply saying workplace diversity isnt good enough because the devil is, of course, in the detail. Diversity and inclusion in the workplace supervisors and managers workshop dr. Often lauded as the great emancipator, lincoln strongly believed in the idea of a united nation where. What is diversity in the workplace and why should you care.
Jun 06, 2017 the undercover recruiter presents an article that examines the advantages of diversity in the workplace that is written by sophie deering, senior account executive at link humans, an employer branding agency. Workplace diversity wpd is a holistic concept that denotes the differences that exist between people working within an organisation. Top 10 benefits of diversity in the workplace infographic. Department of education ed is to ensure that diversity, inclusiveness, and respect are integral parts of our daytoday management and work. There are many benefits to having a more diverse workplace. Managing workplace diversity issues and challenges. Why diversity in the workplace matters and how to increase.
Stephen butler, cochair of the businesshigher education forum, believes diversity is an invaluable competitive asset robinson 2002. Supervisors and frontline managers could benefit from. For example, having different races, genders, ages, and ethnicities of people in one place is showing great diversity. Pdf prospects and challenges of workplace diversity in. Looking at how leaders, managers and nonmanagerial employees view diversity, it.
Problems in the workplace from lack of diversity bizfluent. Diversity in the workplace by ba in human resource. In order to answer the research question the author defined the following objectives of the study. Diversity management, challenges and opportunities in. Lets take a deeper look at how companies, and particularly hr departments, can actively foster diversity in the workplace. Aluko, olabisi onabanjo university, nigeria abstract. That sounds simple, but diversity encompasses race, gender, ethnic group, age, personality, cognitive style, tenure, organizational function, education, background and more. How to react to allegations of workplace harassment is one of the trickiest questions facing human resources and other corporate managers today. Also diversity can be the different opinions of individuals. Pdf prospects and challenges of workplace diversity in modern. This approach has direct bearing on productivity, risk management. Higher morale and different perspectives are just two of the benefits of diverse workplaces examined in this article.
Benefits, challenges, and the required managerial tools 2 advantages. The study concludes that successfully managing diversity can lead to more committed, better satisfied, better performing employees and potentially better. Educating our leaders and heads of organizationssystems about this benefit can certainly help in changing hearts and minds and continuing to grow. And while talking about diversity is a good thing, because it means were paying attention, its not enough. Global diversity and inclusion fostering innovation. Cultural diversity has been part of indias history, and through it, india culture is. We need to be capable of seeing and hearing differences in order to reap the benefits of diversity. Introduction workplace diversity is the issue of people, focus on the differences and similarities that people bring to an organization. Apr 29, 2019 there are many problems with lack of diversity in the workplace, such as a lack of role models for minority employees and the potential to misunderstand key segments of the target market. Workplace diversity is the acceptance of the fact that every individual is unique, and respecting that their uniqueness could be because of their race, gender, age, class, and physical ability, sexual orientation, and religious inclination.
The standard, launched in 20 is a voluntary set of guidelines, tools and resources focused on promoting employee wellbeing. Accommodating religious differences in the workplace at the greater rochester diversity council in 2004. Consequences of ignoring diversity ignoring diversity issues costs time, money, and efficiency. Businesses that understand the importance of diversity in the workplace are known to perform better both financially and culturally. The variety of experiences and perspective which arise from differences in race, culture, religion, mental or. Five trends driving workplace diversity in 2015 forbes. Companies who have greater workplace diversity outperform their competitors and achieve higher profits. Age diversity and intergenerational relations at the workplace. Businesses should continue to capitalize on the growth of women, people of color, and gay and transgender people in the labor force. Diversity and inclusion are important in china today because megatrends such as globalization, urbanization, individualism and technology revolution increase diversity in the workplace but not necessarily inclusion of this diversity. Workplace diversity tutorial in pdf tutorialspoint.
This workshop is intended to assist you in understanding the law surrounding workplace harassment and to challenge you to consider your reactions to various situations that you may encounter. Workplace diversity is not just an inclusion fad it has tangible and direct benefits. The introduction of new equality legislation has also highlighted the need for equality in the workplace protecting the dignity of all staff, by taking account of different needs and different realities and by developing policies that are. Of course, promoting diversity is not a silver bullet. Executive summary best practices in achieving workforce diversity diversity affects the world advances in technology and the advent of a global economy bring the people of the world closer together than ever before. Managing diversity is a key component of effective people management in the workplace black enterprise 2001. The top 10 economic facts of diversity in the workplace.
Utilizing diversity training to build an inclusive workplace it is impossible for a man to learn what he thinks he already knows. Managing diversity focuses on maximizing the ability of all employees to contribute to organizational goals. When employees work with other people from different. Responsibility for the success of companys diversityinclusion efforts lies with senior management. Examples of diversity issues in the workplace career trend.
We are live in an increasingly multicultural society. Utilizing diversity training to build an inclusive workplace. Affirmative action emphasizes legal necessity and social responsibility. In fact, it has been reported that companies that practice diversity and inclusion in the workplace outperform other nondiverse companies by 15 percent. This paper explores the various ways in which a diverse workforce may contribute to innovation in. Benefits and challenges of workplace diversity management. You may have required your employees to undergo diversity training or have gone through it yourself to address diversity issues in your workplace. People no longer live and work in a narrowminded environment. Industrial organizational psychology summer session 1. Developing a learning organization byeong yong kim abstract.
It affects the productivity and efficiency of the workforce in general. Given this fact, businesses, educational systems and other entities are investigating ways to better serve their constituents. More importantly, it estimates that from 1998 to 2008 some 41 percent of the people entering the u. Research shows that the most successful workplace diversity programs are those with higher levels of continued engagement and accountability, such. The study will be useful for the companies under discussion nevertheless it shall also be helpful for people who want to know more about workplace diversity, and how to manage it. A quick online search will give you lots of studies and articles on the benefits of diversity in the workplace. In its global diversity and inclusion study, the society of human resources management rates china as 44th. Diversity in the work environment promotes acceptance, respect, and teamwork despite differences in race, age, gender, native language, political beliefs, religion, sexual orientation, or communication styles among employees. When different minds come together to achieve a common goal, the result can be monumental. Workplace diversity should be one of the top things businesses today should address. As hospitality firms become increasingly characterized by diversity with respect to their workforce, attracting, retaining, and using diverse people effectively have become a priority. Diversity in the workplace refers to an organization that intentionally employs a workforce comprised of individuals of varying gender, religion, race, age, ethnicity, sexual orientation, education, and other attributes. We study minority representation in the workplace when employers engage in optimal sequential search and. Moriom ferdousi abstract diversity and diversity management in multicultural workforce is increasingly becoming an important issue for the business in the era of globalization.
Diversity management, challenges and opportunities in multicultural organizations patrick a. The impact of workplace diversity on organisations core. Handbook of workplace diversity article pdf available in equal opportunities international 252 january 2007 with 1,971 reads how we measure reads. Workplace diversity and inclusion gets innovative shrm. Benefits, challenges, and the required managerial tools1. Creativity diversity thought diversity at workplace thought process workplace. Although, throughout time it has improved greatly, there are still some problems with diversity in the workplace. This means now is the time to break prejudices in racial, gender and age, which create employee turmoil and workplace diversity issues. In short, while managing diversity is also concerned with underrepresentation of women and people of color in the workforce, it is much more inclusive and acknowledges that diversity must work for everyone. Inclusion puts the concept and practice of diversity into action by creating an environment of involvement, respect, and connectionwhere the richness of ideas, backgrounds, and perspectives are harnessed to create business value and overall success. Workplace diversity refers to the variety of differences between people in an organization. Diversity in the workplace edis university of florida.
Explain benefits and limitations of workplace diversity. Promoting diversity and inclusion through workplace adjustments ilo. Managing diverse and inclusive workplaces page 3 diversity benefits gender, cultural and generational diversity along with workplace flexibility are playing a. Increasing employee diversity cannot magically resuscitate a poorly run business or immediately spur disruptive innovation. Cates says that to really model dei in the workplace, you cant just hire a diverse workforce. Diversity in the workplace leads to a plethora of benefits. Diversity in the workplace benefits and challenges. Impact of workplace diversity society of interdisciplinary business. The research question of the study is has workplace diversity contributed to organizational success. Rather than disregarding them, diverse workplaces utilise these differences to widen the range of experiences and skills among their employees as stated by the australian. Pdf managing workplace diversity issues and challenges.
According to the center for american progress, there will be no ethnic majority in our nation by 2050. If youre wondering what that means and why its the case, were here to help shed some light on where things stand today, where we feel theyre headed in the future, and why theres never been a better time to upgrade diversity and inclusion from buzzwords to business initiatives. Diversity in the workplace is an issue that still goes on today. Diversity is the inclusion of things, people, and places that are different. The chancellors committee on diversity defines diversity as. Managing diversity in the workplace means that businesses need to keep abreast of changing employerrelated laws and trends, especially diversityrelated changes.
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